*Disclaimer – I’m aware that many Travelodge hotels are being refurbished and updated to improve their style and facilities. However I have stayed at the Oswestry Travelodge hotel several times over the last few years and it doesn’t appear to have had any sort of makeover, yet.
I’m not expecting rose gold taps and feather pillows, I’m just expecting a clean, accessible room which I can move around easily in, with my partner and my children.
Booking a Travelodge stay online (and this applies to Premier Inn hotels too) you select the destination, the dates, the number of guests and the room you require. Quite simple it should be!
Not when you’re a wheelchair user who is also a parent! If you select an accessible room, AND you have a child/children with you, no such room exists for your needs. You can either book an accessible room OR a family room. Apparently people with disabilities don’t have children.
So I book an accessible room, as those requirements take priority incase they give us a room up 3 flights of stairs or something. I do not add that I have children staying, which I’m sure goes against their fire regulations but that is not my fault. We bring our toddler along and his travel cot fits in the corner of the room. We were even able to select an option to add a domestic pet, as our whippet Jackson also came along. So I could bring my pet dog (not an assistance dog) but not my child! Luckily my grandparents live nearby and our daughters could stay at their house. It’s easier for us to stay at a hotel down the road as it has the access we need, privacy and an accessible bathroom.
OR DOES IT?
When I think of an accessible hotel room I assume it will have a wet room type shower and accessible sink and toilet. Not here. Many older Travelodge hotels have a bath in their ‘accessible’ bathrooms. A bath which, when you sit in it, has a massive grab rail along the wall which sticks into your side meaning you have to sit leaning to the outside edge of the bath whilst washing. Comfy!
The room is almost big enough, but with my wheelchair taking up a large proportion of the available floor space, there is little room for me to sit on the floor to get dressed.
The beds are twin beds, usually placed separately unless you request for them to be put together. Because of course disabled people don’t have partners, silly! Luckily my partner hooked the beds together, though one hook didn’t work so if you lean on the gap you might slowly disappear between the beds like I almost did a couple of times.
Did I mention there was only 1 set of towels? Tom looked great with the tiny bath mat towel wrapped round him though.
So to sum it up, no facilities will suit everyone with differing needs. But a wetroom and a room with space to move around is a start. And disabled people have partners. And children. So why do we have to pretend to be childless single people when booking a hotel room?!
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